I think that we should be able to put up anything about a service we got good or bad. If we never hear about someone's bad experience and people keep going and maybe they have the same experience but they can't post it either then when does it get out that the service sucked and to stop going. It is an open forum so if he had bad service somebody can let the shop know and they can come on here and refute it if they want. If shops are going to get more biz because of good referrals then the bad ones need to be put on here also. Just my $.02!