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  1. #1
    Senior Member niceguyeddie's Avatar
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    Quote Originally Posted by Hotboat View Post
    I've owned more AO coolers than you can imagine, but not because they leaked, because they keep getting borrowed and not returned. I had one of the several that we've owned (maybe more than a dozen), maybe leak. That cooler was taken back to AO and they fixed it for free. We have a couple that we treat with kit gloves, but not for fear of damaging them. I don't want them to get the boat dirty so I keep them clean. The others get tossed around like a dishrag. Personally I will not own any other soft cooler, AO has been stand up and their coolers are outstanding.
    I don't know if it's just my luck or what? I take care of them, don't over stuff them, don't put empties in them or anything thing else known to cause leaking. I get so pissed off when they leak because the carpet under my bow will be soaked. I bought one of my coolers last year and had it 2 weekends and it leaked. This one I'm sending back for repair because I had it embroidered, but it sucks because the sides look like shit (stained) from the water leaking out. The other two are 4 and 6 years old so I'm just going to start new. I noticed that they changed the liner material in them too.

  2. #2
    Quote Originally Posted by niceguyeddie View Post
    I don't know if it's just my luck or what? I take care of them, don't over stuff them, don't put empties in them or anything thing else known to cause leaking. I get so pissed off when they leak because the carpet under my bow will be soaked. I bought one of my coolers last year and had it 2 weekends and it leaked. This one I'm sending back for repair because I had it embroidered, but it sucks because the sides look like shit (stained) from the water leaking out. The other two are 4 and 6 years old so I'm just going to start new. I noticed that they changed the liner material in them too.
    That has to be my problem. 1 time I stuck an empty in there and it started leaking bad the next day. Completely fine before the empty was put in.

    At this years LA show they told me that it was $15 to replace the liner and they would give out a loaner cooler while mine was being reworked.

  3. #3
    Quote Originally Posted by Cigalert View Post
    That has to be my problem. 1 time I stuck an empty in there and it started leaking bad the next day. Completely fine before the empty was put in.

    At this years LA show they told me that it was $15 to replace the liner and they would give out a loaner cooler while mine was being reworked.
    Thats what happened to me. I was at the jacuzzi in Mammoth and put empties in my new cooler and it started leaking right away. Took it back and got a brand new one. Been using this type cooler for over 20 years with maybe 1 other leaking cooler.

  4. #4
    I hate abusing my stuff. I have to say its been a difficult task for the past couple months... I was a lucky recipient of a test model with the new liner material, I have done things to it that I would never do to my coolers... No review needed other than I have not experienced and problems with it.

  5. #5
    Member pvhca1's Avatar
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    I've got 4 AO's, two leaked and I determined it was from the caps on beer bottles. Sent them to AO and they replaced the liners FREE, I paid shipping. Great Customer Service and IMO they warrantied something they didn't need to.

  6. #6
    Quote Originally Posted by pvhca1 View Post
    I've got 4 AO's, two leaked and I determined it was from the caps on beer bottles. Sent them to AO and they replaced the liners FREE, I paid shipping. Great Customer Service and IMO they warrantied something they didn't need to.
    We put caps and empties in ours all the time, not good I know. But better there than in the boat

  7. #7
    Member pvhca1's Avatar
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    Quote Originally Posted by Hotboat View Post
    We put caps and empties in ours all the time, not good I know. But better there than in the boat
    True True!!

  8. #8
    Senior Member niceguyeddie's Avatar
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    Quote Originally Posted by Cigalert View Post
    That has to be my problem. 1 time I stuck an empty in there and it started leaking bad the next day. Completely fine before the empty was put in.

    At this years LA show they told me that it was $15 to replace the liner and they would give out a loaner cooler while mine was being reworked.
    Loaner cooler? Shit that would be nice. lol.

    If you mail it to them with a check for 8 bucks, they'll replace the liner and mail it back. If you bought it within a year (they use the honor system) no check is needed, but you're still out the shipping.

  9. #9
    Member Patyacht's Avatar
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    Aug 2013
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    Desert Hill, AZ
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    I've got 4 AO Coolers. I think I got my 1st one back in 03. That's the one that leaked and Brian fixed it no questions asked. Now for putting glass bottles and caps in a soft sided cooler .... that's just asking for a leak and I don't think AO should fix that damage for free. Besides glass and boating don't mix.
    Last edited by Patyacht; 03-01-2014 at 10:05 PM.
    Pat
    F-29 DCB

 

 

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