I remember that I was up early as usual and watching Mark Haynes on CNBC before going into the office. It was surreal watching things unfold......at first they thought that the first plane had mistakenly flown into the WTC, but watching on CNBC was even more realistic as they were in NYC and more real was that they all had friends working inside the WTC.....If I remember correctly Kidder/Peabody was on the 100th floor and they all knew people there.

When the 2nd plane went in we watched it real time as there were cameras on the WTC watching the damage from the 1st plane.......I'll never forget the stunned silence when that happened. Soon after that was the Pentagon and then within an hour the first tower came down everyone was stunned, in shock almost and then all hell broke loose!!

I realized that I had to get to work as I was responsible for a large call center in those days and large number of the people working there were parents with families and I knew that there would be lots of issues. I decided to close the call center and let everyone be with their families.....what a day!!!

Prayers as always with the families of those who perished in that cowardly act that fateful day