Sad to read.

It's typically the boat operator who's pulling the tubers fault. Guests often ask me to pull them on skis, wake board or etc on busy days. I always say no as I don't want the liability or headache.

The one's that zig-zag across the river with 10 boats behind them trying to pass are the real morons! Typically I just shut it down and float until the yard sale in front of my dies down.