Help ! with TV and phone

[314joey]

You have to tell them the physical address and transfer service between the 2 physical addresses. Once you do that you should be OK and if you prove it is your address (utility bill), they will not charge you to transfer.

If I had more time at DirecTV (work at the corporate office) I could help, but my last day is next week (finally got a job in m home city of San Diego).

I tried, he was having a hard time understanding why I would want to move every 6 months, I said I'm not moving, we'll own both houses,..................WTF, I told him Dude, it's cold in Missouri in the Winter you knuckelhead.

Thanks for the info, good luck with the new gig.

[Ricks raft]

Any time you can, whether direct or dish, find a local dealer to take care of you. They have to have some knowledge to stay in business for very long( we've been in business 45 yrs doing satellite for 38 yrs. dish has like 8000 customer support operators so like direct, getting someone with knowledge is very hit and miss. Dish absolutely has a plan to transfer service back and forth between 2 addresses. And again hopper system is much better than dtv genie.

[Singleton]

I tried, he was having a hard time understanding why I would want to move every 6 months, I said I'm not moving, we'll own both houses,..................WTF, I told him Dude, it's cold in Missouri in the Winter you knuckelhead.

Thanks for the info, good luck with the new gig.

Call and ask for a supervisor and get transferred, dont waste yoru time with the person that answers first. The CS reps are hit and miss, but the supervisors usually know what to do.

[314joey]

Call and ask for a supervisor and get transferred, dont waste yoru time with the person that answers first. The CS reps are hit and miss, but the supervisors usually know what to do.

Thanks for the heads up, I'll give it a try.

[2manymustangs]

I tried, he was having a hard time understanding why I would want to move every 6 months, I said I'm not moving, we'll own both houses,..................WTF, I told him Dude, it's cold in Missouri in the Winter you knuckelhead.

Thanks for the info, good luck with the new gig.

I think I had his brother two days ago when I called AT&T and talked to a CSR in Knoxville Tenn... Where do they get these people???