Quote Originally Posted by Eli View Post
You may be the person to ask...I went to the Apple store tonight to get my iPhone's missing belly button fixed. Girl 1 helps me and says "it will cost you $149" I'm upset bc I've had the phone 10 months and as a second replacement it's out of warranty. I ask for a manager and girl 2 helps me and says "sorry it will cost you $149 or call apple care and see if they will make an exception" I call Apple Care in the store and no success. I ask a guy, Mike, if I can speak with a manger. Mike says sure can you tell me what happened and I explain the whole story to him. He says have a seat and please don't leave we want to fix this bc you should not have had to call Apple Care. Then Mike goes to talk to someone, comes back and disables my "Find my iPhone" option and tells me they will replace my screen for free. Then has me disable my iPhone password. I joke and said something about how they are going to look at my pics. He adamantly said "No" and said it would take 30 min. I return and have a new screen.

Do you think they just jacked all my info? And pics?


Sent from my Bat Cave
Nah, people who do those sorts of things do them surreptitiously, not blatantly where any theft or hacking can easily be traced back to them.

I've changed out an iPhone screen before and disabling the screen lock to make the repair makes life a whole lot easier. They did it in 30 minutes, which is kicking ass, not enough time to mess with your phone AND make the repair.

I'm not an iPhone person, wifey and daughter have them. But, I'm pretty sure you only disabled your screen lock code, for continued access they would need your passwords (email/iCloud), and those are stored encrypted and not in plain text (text as opposed to the dots obscuring the text). True, they could have viewed or even downloaded pics and contacts...but geeks like that are looking for 20-something year old nudie pics. If you were a pain in their butt, they probably just wanted to get you the hell out of there.

Maybe some others can chime in on the iPhone stuff?